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Insurance & reimbursement

How much your insurance reimburses

In Switzerland physiotherapy and rehabilitation are widely covered - but the rules change depending on the treatment. The centre's reception handles the paperwork for you. Here is how it works, clearly.

Basic insurance

LAMal - Physiotherapy

With a medical referral, basic insurance (LAMal) covers physiotherapy and rehabilitation sessions according to official tariffs: usually a first series of 9 sessions, renewable. You only pay the deductible and the co-payment.

Referral required
Complementary insurance

Complementary - Manual therapies

Manual therapy, massage therapy and physical therapies are not always part of basic insurance but are often reimbursed by complementary insurance (complementary medicine), usually at a percentage per session up to an annual cap. Check your policy: the centre helps you read it.

Direct access
Recognitions

RME / ASCA / EMR

The centre's therapists are recognised by the RME and ASCA (EMR) registers: this is the condition complementary insurers require to reimburse manual therapies. The invoice carries all the codes you need for your reimbursement claim.

Depends on the case
Accident

LAINF - Accident

If your condition comes from an accident, rehabilitation is covered by accident insurance (LAINF), through your employer or your own policy. In these cases the centre handles the paperwork directly with the insurer.

Depends on the case

How it works

From treatment to reimbursement, in three steps

1

Come to the centre

With a doctor's referral for physiotherapy, or by direct access for manual therapy and massage.

2

Receive the invoice

A clear invoice with all the RME/ASCA codes needed for your reimbursement claim.

3

Insurance reimburses

Send it to your health insurer. For physiotherapy by referral we bill directly where possible.

Reimbursement questions

Do I have to pay upfront?

For physiotherapy by referral we bill the health insurer directly where possible (third-party payer). For manual therapies you pay the session and send the invoice to your complementary insurer for reimbursement; reception prepares everything for you.

How many sessions are reimbursed?

Under LAMal, usually a first series of 9 sessions with a referral, renewable on the doctor's indication. For complementary insurance it depends on your policy: the annual cap and percentage vary by insurer.

Am I covered without a referral?

For manual therapy, massage therapy and physical therapies, yes, through complementary insurance and thanks to RME/ASCA recognition. For physiotherapy reimbursed by basic insurance you do need a medical referral.

Reimbursement conditions vary by insurer and policy. On the first call we check your coverage together, so you know exactly what to expect.